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#Bluestacks update erros how to#
#Bluestacks update erros install#

If you're unable to launch BlueStacks 5 to send us a problem report, you can use the BlueStacks Log Collector program to send us a problem report by following the steps mentioned in this article. Access File Explorer: Your file explorer will then display.

Once you find it, right-click and choose 'Open File Location'.

#Bluestacks update erros how to#

Here's how to do so: Locate BlueStacks: Use your start menu search bar to find 'BlueStacks'. Along with the MEMORY.DMP, send us a detailed Problem Report and mention "BSOD" in the description so that we can help you find a resolution to this issue.ħ. Should the problem persist, you might need to adjust the compatibility settings of BlueStacks. Note: File size can be large, hence it cannot be sent as an email attachment.Ħ. Please check the date and time of the file before sending it, to ensure that it is indeed the latest file created just after the restart of your PC. Please upload it to a file-sharing service, like Dropbox, Google Drive, etc. However, if the issue still persists, send us the MEMORY.DMP file from the location C:\Windows\ on your PC. Check BlueStacks Is Up and Running The first step is to ensure that BlueStacks backend isnt facing downtime. If you're using Avast Antivirus, following the steps mentioned in this article can also help resolve the issue.ĥ. Here, click on the 'Download BlueStacks 5' button, as shown below. Visit our official download page for BlueStacks 5. If you don't wish to do this, you can simply disable Hyper-V and continue using your current BlueStacks 5 installed on your desktop/laptop.

#Bluestacks update erros install#

Then, download and install the latest version of BlueStacks from our official website and see if this resolves the issue.Ĥ. NOTE: Uninstalling BlueStacks 5 will remove all your apps, instances and game data.

Enable Virtualization on Windows 8, 8.1ģ.

Click on the links below to learn how to: Now, please ensure that Virtualization is enabled on your PC. Here, you can also see the version number of BlueStacks 5 youre installing. Now, click on the 'Install now' button, as shown below. Once it is downloaded, click on the installer file to proceed. The BlueStacks 5 Installer will begin to download. Uninstall BlueStacks completely by following this guide.Ģ. Visit our official website and click on 'Download BlueStacks 5', as shown below. (for my case i installed Bluestacks 5 on my other PC and copied the 'Engine' folder.

2nd step is reinstall your Bluestacks 5 to be able to rebuild your 'BlueStacksarabica' folder. In such a scenario, please follow the procedure given below in order to solve this issue:ġ. 1st step is to save and backup your data which is located at C:ProgramDataBlueStacksarabica folder name 'Engine'.

This article will explain what to do if you get a blue screen stating ":( Your PC ran into a problem" while using BlueStacks 5, causing your PC to restart.